Returns & Exchanges
We want you to love your home comfort, which is why we offer a 100-night trial on all mattresses and a 30-day return window for bed frames and sofas. If you are not completely satisfied, we will arrange for a stress-free pickup or return shipping to ensure you find your perfect fit.
Initiate Your Request
Contact our customer support team via email or live chat with your order number and the reason for your return to start the process.
Verification & Approval
Our team will review your request within 24-48 hours and provide you with a return authorization number and specific packaging instructions.
Schedule a Pickup
For large items like mattresses and sofas, we will coordinate with a local removal partner to pick up the item directly from your home at a scheduled time.
Receive Your Refund
Once the item is confirmed as collected or received at our warehouse, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing